Privacy Policy
At Carbaway, your privacy and trust are of paramount importance. This Privacy Policy outlines how we collect, use, and protect your personal information when you visit or make a purchase through our website.
1. Information We Collect
We may collect the following types of information when you use our website:
- Personal Information: When you create an account, place an order, or subscribe to our newsletter, we may collect your name, email address, phone number, shipping and billing addresses, and payment information.
- Usage Data: We collect data on how you use and interact with our website, including IP addresses, browser type, device information, and browsing activity.
- Cookies and Tracking Technologies: We use cookies and similar technologies to enhance your experience on our website. These allow us to remember your preferences, improve website performance, and track trends.
2. How We Use Your Information
The information we collect may be used for the following purposes:
- Order Processing To process your orders and deliver your wellness food products accurately and efficiently.
- Customer Support: To respond to inquiries, resolve issues, and provide customer service.
- Personalization: To improve and personalize your shopping experience, such as recommending products based on your preferences.
- Marketing and Promotions: With your consent, we may send you promotional offers, product updates, and wellness tips. You can opt out of marketing emails at any time.
- Security and Fraud Prevention: To safeguard your personal data and detect fraudulent activities.
3. How We Protect Your Information
We take your privacy seriously and implement industry-standard security measures to protect your personal data. These include encryption, firewalls, and secure payment processing systems. However, please be aware that no method of online transmission or storage is 100% secure, and while we strive to protect your information, we cannot guarantee absolute security.
4. Sharing Your Information
We may share your personal information with third parties in the following cases:
- Service Providers: To complete transactions, process payments, and ship your orders, we may share your information with trusted third-party service providers who work on our behalf. These parties are obligated to protect your information and only use it for the purposes for which it was shared.
- Legal Requirements We may disclose your information if required by law, to protect our rights, or in response to legal proceedings.
We will never sell, rent, or share your personal data with third parties for marketing purposes without your consent.
5. Your Rights and Choices
You have the right to:
- Access: Request a copy of the personal information we hold about you.
- Update or Correct: Modify any inaccurate or outdated information.
- Delete: Request the deletion of your personal information, subject to any legal obligations we may have to retain certain data.
- Opt-Out of Marketing: You can unsubscribe from marketing communications at any time by following the unsubscribe link in our emails.
6. Children’s Privacy
Our website is not intended for use by individuals under the age of 13. We do not knowingly collect personal information from children. If you believe we have collected such information, please contact us, and we will take steps to remove it.
7. Changes to This Privacy Policy
We reserve the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page, and the date of the most recent revision will be indicated at the top. We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.
8. Contact Us
If you have any questions or concerns about this Privacy Policy or our practices, please contact us at:
Carbaway
T Block, Plot No 153, Bhosari, Pune. 411026
Maharashtra – India
support@carbaway.in